Join Free

If you have previously registered please log-in to your account.

Treating your personal data with care is important to us, including how we personalise our communications to you. By registering, you agree that you will receive regular email communications from Free Lotto including site service updates. If you do not agree to receive communications, please do not submit a registration however, you can unsubscribe from communication at any time.

I have read and agree to the Membership Agreement, Privacy Policy, Cookie Policy, FAQs and How it Works pages.
I hereby declare that the information provided above is true and correct to the best of my knowledge.

Required fields

Got it

We use cookies to ensure you get the best user experience on our website.By continuing to use this site, you agree to the use of these cookies. View our Cookie Policy

Membership Agreement

Last updated: 28th Nov 2022

  1. This Agreement governs your membership and use of the Free Lotto Club site and promotional service ("Site"). If you do not agree to be bound by the terms appearing below, the content of the FAQ page, How It Works page and all other gameplay and memberships information published on the Site and in printed materials ("Terms") please do not join by submitting a Join Free Registration herein or attempt to use the Site.
  2. Membership hereunder is free of charge and restricted to individual residents of the United Kingdom and all other world jurisdictions where Membership and participation hereunder is not prohibited by law. For legal reasons Memberships are only available to individuals aged over 18 ("Member" "Members"). Each Member is exclusively responsible for determining their legal entitlement to participate hereunder prior to joining.
  3. The Site is owned by Lucky Lotto Limited (company number 12632829) of 71 – 75 Shelton Street. Covent Garden. London. WC2H 9JQ United Kingdom (the "Company" "we" "us" "our")
  4. The Company operates and administers fully insured, weekly free lottery draws on the Site known as the Free Lotto Jackpot and the Community Cash Prize Fund together the program ("Program") which certain Company appointed retailers make use of as a sales promotion ("Retailer" "Retailers").
  5. Subject to the Terms, Membership will be granted free of charge to individuals who apply through the Site for a single account. Individuals are not entitled to apply for, operate or control through others more than one account. If an individual is found to be in breach of this rule their membership will be terminated, their account or accounts closed and any otherwise due winnings hereunder voided.
  6. All Members shall receive with the compliments of the Company, 5 Free Lotto lines every day. These lines are not reliant on purchases being made but must be submitted for play by Members on the day they were issued, or they will be forfeit.
  7. If a Member fails to login to the Site and submit their 5 free daily lines for a continuous period of 3 months (90 days) their membership will be terminated, their account closed and any otherwise potentially due winnings previously shown in their account prior to such closure voided.
  8. Neither the Company, the Site, or any individual connected to or with them promote a paid lottery or lotteries, are not a paid lottery promoter and do not offer a paid betting service. The services offered on the Site to Members, do not fall within the definition of gambling services nor do such services amount to a gaming company requiring a licence from the UK Gambling Commission. The services detailed on the Site as offered to Members free of charge are those of a free lottery winnings-based prize draw service which is NOT a service that is governed or regulated by the Financial Services Authority; participation by members of the public does not amount to joining a collective or other investment scheme.
  9. Winner accounts are credited with due Winnings which can thereafter be withdrawn providing (only if) such Winnings have first been received by the Company from the appointed insurer / underwriter covering the Program. The Company is not an insurer, underwriter or guarantor and has no direct financial cost responsibility to Winners hereunder.
  10. If more than one Member wins the Free Lotto jackpot prize in any week, the prize shall be divided equally between such winners.
  11. In the event of there being a Free Lotto jackpot winner in any week, all participants / players for that week shall also win a payment equal to 100% of any cash paid to their Retailers for site registered / validated purchases made since their last win, plus £1 for each line played that week in the form of a share of the up to £1,000,000 Community Cash Prize Fund. If the Fund is not sufficient to pay all due participants as detailed, then the Fund shall be divided between all players so that each shall receive a reduced payment amount but not a reduced percentage of the Fund.
  12. If the total insured prize fund proves insufficient to cover 100% of cashback potentially due to Members in any period of four consecutive weekly draws, the Company will request Program insurers to increase the total insured prize fund to a sum which in the Company’s exclusive opinion will be sufficient to pay 100% Cashback to all winners.
  13. Claims are not required from winners hereunder, however Program insurers will require verification documents from jackpot winners and may require the same from Community Cash Prize winners prior to payment. In the event of any investigation by the Program insurers, Members must provide any information and documentary proofs requested by the Program insurers through the Company within 14 days following first email request by the Company to the Member or any otherwise due winnings shall become void and unenforceable by the winners.
  14. Membership is subject to honest and truthful completion by the Member of the join free and registration form appearing on the Site. Only one account can be registered and/or held per person and the Program benefits can only be enjoyed by a Member on any individual purchase once. Membership and all Program benefits hereunder are non-transferable under any circumstance.
  15. Members agree to receive regular promotional and reminder emails from the Company and to publication of their names and/or likenesses in the event of becoming a paid winner hereunder.
  16. If we determine at our sole discretion that a Member is in breach of the Terms we may under those circumstances issue immediate notice of termination to the Member, close the Members account and cancel any otherwise due, or potentially due Program benefit detailed in their account.
  17. We have the right to change these terms or close the Site temporarily or permanently at any time for any reason by posting revised Rules on the Site. Members should print and retain a hard copy of these terms for future reference and check this page regularly for changes.
  18. If the Company determines at its exclusive election that there may be an issue affecting the Company’s ability to accurately operate and administer the Program, such as, but not limited to, computer malfunction, transmission of data issues, virus or any other issue or issues which the Company believes may be capable of impairing its ability to ensure the accurate and honest operation of the Program for any period of time, then the Company shall have the right to suspend operation of the Program until such time as the Company deems any such problem or problems to have been eliminated.
  19. The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision. If any provision is determined to be invalid or otherwise unenforceable or illegal, the remainder of the Agreement shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein.
  20. This Agreement and the Site are governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

Lucky Lotto Limited ("Company" "Administrators" "we" "us" "our") collects and processes information from members and potential members at several different points on Free Lotto (the ’Site’ ’Sites’) as well as through other methods of contact, including email.

This Privacy Policy (’Policy’) along with our Membership Agreement and Cookie Policy sets out the way we collect, store and use data relating to you (your personal data) and the reasons for doing so.

By continuing to access the Site or Sites, by registering on the Site or Sites, or by providing information to us, you are accepting and consenting to our use of your personal data, as a Data Controller, in the ways set out in this Policy.

How We Collect, Store and Use Your Data

When it comes to your personal data, we operate on three very simple principles:

  1. We won’t sell your personal information to others;
  2. We won’t share your contact details with other organisations except where it will be impossible for us to provide a service to you without doing so. The emails you’re going to receive will therefore only be coming from us or organisations we are in a service partnership with.
  3. We will follow industry practices to secure your data and always take our responsibilities as a data controller seriously;

We collect information from various sources, including third parties. This information may be collected automatically, such as when you visit our Sites, or explicitly, such as when you answer questions or set your preferences.

We utilise this information to:

  • Improve your experience on our Sites, by giving you control over your settings and preferences and by providing more relevant advertisements and offers.
  • Measure, fix and improve the Sites performances.
  • Monitor the use of the Sites for a wide range of purposes, including the provision of rewards to our members, the prevention of suspicious or fraudulent claims and recording statistics that help us run more successfully as a business.
  • Share anonymous and aggregated statistics between our trusted partners including our advertisers, affiliates, acquisition partners and monitoring services.
  • Connect with third party services including social media companies.
  • Contact you, but only where you have consented or requested that we do so.

General Data Collection

The following personal data relating to you may be collected:

INFORMATION YOU PROVIDE

You may provide information to us through web forms on our Sites, by email, or by phone. The information you provide may include your name, address, e-mail address and phone number. We will not intentionally or systematically seek to collect, store, use or otherwise process information about you classed as ’sensitive personal data’ (for example, information relating to any trade union membership, ethnic origin or medical conditions). We cannot prevent you from disclosing the same to us, or our agents, as part of your correspondence with us but you should ensure that such information is only provided where it is necessary.

INFORMATION WE COLLECT

We automatically collect certain information to help analyse our Sites and our service, including: technical information like the internet protocol (IP) address used to connect your computer or device to the internet, your browser type and version, time zone setting, operating system and platform; and information about your visit including the full uniform resource locators (URL) clickstream to, through and from our site (including date and time); pages you visited or searched for; page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. This General Data may be used for analysing the performance of any aspect of our Sites.

Any phone number used to call our contact numbers, postal addresses supplied in correspondence and any email addresses used to contact us are also stored for the purposes of administration and record-keeping.

We also collect information from the third-party services outlined in this Policy.

Our services and our Sites are for use by members 18 years old and over only. We do not market to users under the age of 18 and do not intentionally collect data on users under the age of 18.

USING YOUR INFORMATION

We use the information you provide largely to contact you – by email, phone or by post – in order to seek further information, to update you on any changes to our service, to send you general commercial (non-marketing) communications, to send you any communications that you have specifically requested, and to inform you of any similar or related services that we provide that we consider may be of interest to you. We may keep this information on file to record enquiries that we have received about our service, to help us to assess how effective our various marketing programs are, and to comply with any legal obligations that may be imposed upon us from time to time, such as recording your consents to Notifications.

We use the information we collect to ensure our Sites and other communications with you are presented in the most effective way, to administer our Sites (including troubleshooting them and carry out testing and analysis), to ensure that our Sites and other arrangements for collecting your data and communicating with you are as secure as possible and for marketing purposes.

SHARING YOUR INFORMATION

We might share your information with others, in limited circumstances, including as follows:

We will share your information amongst our group companies (that means companies that partially own us or are owned by us) – as they may help in analysing and progressing your potential instructions.

As mentioned above, we work closely with selected partners who may provide administrative support, who may assist in collecting and storing your information and who may assist us in contacting you.

We may share information with analytics and search engine providers that assist us in the improvement and optimisation of our Sites. Please see the section on "Third party tracking" for details on how to opt-out where possible.

We may need to disclose your information if required by law, if we believe that disclosure is necessary to comply with a current judicial proceeding, or a court order or legal process served on us.

In the event we go through a business transition, such as a merger or being acquired by another company our users / members information will, in most instances, be part of the assets transferred.

STORING YOUR INFORMATION

Your information may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure server space. Unfortunately, the transmission of information (via the internet) is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of data transmitted either through our Sites or by post, email or phone. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

If we become aware of any unauthorised access to data submitted to us, we will contact the Information Commissioner’s Office and the individuals affected in accordance with the General Data Protection Rules.

LINKS

The Website contains links to other sites. Please be aware that we are not responsible for the privacy practices or content of such other sites and you should read the terms and conditions, privacy policy and cookies policy before utilising such other sites.

If you believe that a site linked to our Site or Sites contains improper content or is misleading in content or service, please report the URL containing the link and the URL of the link itself to us by email.

Data Processing

To provide a personalised experience on our Sites, we store, and process information related to each member’s account (’Account Data’).

The Account Data includes specific information requested by us on the Join Free form and other registration forms appearing on our Sites. All Account Data can be controlled through your account settings page.

The Account Data also includes how each member was referred to us (e.g. whether they conducted a Google search, clicked on an advert for our service or were referred by an existing member or acquisition partner). This referral information will sometimes come through third parties and is used to calculate rewards for other members as well as fulfil contractual obligations we have towards third parties including acquisition partners.

We also record the registration time and date and the internet protocol address in use by the member at the time they registered. This is recorded to demonstrate a member’s eligibility for the draws and assist in preventing fraudulent claims.

We use the Account Data to customise the offers and advertisements a member may see on the Website or in notifications. This process does not involve sharing the Account Data with third parties.

Site Services

Our Site runs a lottery winnings based cash reward service for customers of our retailer clients (Service). To effectively administer the Service, we record all results including the email addresses and other data of any potential recipient of our winnings as registered to the site at the time of each lottery draw.

The Draws Data will be safely stored on the Website, securely copied to the Website’s email system and copied to our external client relationship manager, which is further detailed below.

The results of our Draws are set by requirements as detailed on our Sites, in our member agreements, FAQ pages and materials issued by us from time to time. Email addresses recorded as part of the Draws Data will only be used to help facilitate successful administration of the Service. This may be done through our external client relationship manager or require the use of a third-party payment portal, both detailed below.

Affiliate Networks

We work alongside affiliate networks and individual retailers to record when a member has completed an offer. These records are used to provide rewards to our members in addition to helping us track the performance of the offer. We also use the records to prevent the member claiming multiple rewards and to display the offers completed by the member on their account page.

To correctly record when a member has completed an offer we share a unique identifier with the affiliate network or retailer, which they return to us when the offer has been completed. The unique identifier used in this process is most likely to be the member’s personal id, which is a number assigned to them upon registration.

Some offers require another code or reference to be eligible for the offer. Where possible we automatically share this with our affiliate networks or retailers and/or other offer partners to ensure the offer is recorded correctly.

Advertisements

Advertisements help fund our lottery participation on our Site, so we encourage all members to whitelist our Site when using any advertisement blocking software.

We do not share any personally identifiable information collected about you with advertisers. When connecting you to third party services through our Sites, including our advertisers, your browser will share information about the connection. This is likely to include details about your internet protocol address, the device you are using, your web browser as well as additional information that assists in the connection being made and the transmission of the requested content or advertisement. To limit this information or restrict access to third party cookies, please refer your web browser’s documentation.

By default, the only data we share with advertisers or potential advertisers will be anonymous and aggregated, for the advertiser or potential advertiser to better understand the general demographics of our members, where required by them. None of the data shared by us can be used to target a specific individual.

We and our advertising partners, except for Google, adhere to the Interactive Advertising Bureau’s Transparency and Consent Framework. The details of which can be found at (https://advertisingconsent.eu/) (’Consent Framework’).

The Consent Framework ensures that any advertisers on our Sites are not permitted to process or store any personally identifiable information about you, including any data from third party sources, when serving you advertisements.

External Client Relationship Managers

To appropriately manage communication with our members, we utilise various third-party tools that help better maintain our relationship with our members (’CRMs’).

The CRMs record all information made available through emails to and from our support team and employees, including messages sent through our contact page. This includes responses to and from any such communication.

By emailing us, responding to our emails, or contacting us through the contact page, you are consenting for these details to be stored within the CRMs indefinitely, for the purposes of record keeping and processed to assist with your enquiries or improve how we manage relationships with our members.

The CRMs may contact you, but only on our behalf, examples of which are when we reply to your enquires, set up an automated response, or request feedback on how helpful our responses have been.

Payment Portals

Payment portals, such as PayPal, are used to facilitate the payment of prizes or rewards to members. All payment portals will require some unique personally identifiable information, such as an email address or bank account number, to get the payment to the appropriate recipient.

By supplying us with these details, you consent for us to use them to make such payments and to store them indefinitely as a record of the prize and related payment.

Email Verification

When joining our Site or updating your contact details, we send an email to your email address to verify that the address is correct and active.

Social Media

We reserve the right to collect information you publicly share to social media sites for republication. Where possible we will republish this information through the services provided through the social media site. This will allow you to control the shared information through your social media site account.

We also may collect and store any content you make available through the public comments on the Facebook commenting system.

Notifications

When registering an account with us or changing the email registered on your account, we will send you an email asking you to verify that the email address is real. We will also send you an email when you initially complete this verification process, confirming your participation in the services we provide.

We will also send you emails in response to any enquiries you send to us, or as part of processing prizes or payments or otherwise administering claims.

Changes

We will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Privacy Policy to be informed of any changes to how we deal with your information. To help you in doing so, the version and date of this policy are stated below.

This Privacy Policy was last updated:
28th Nov 2022

Your Rights

You have the right to access and update the personal data we hold about you and the right to understand how it is being processed, used and shared.

You also have the right to delete personally identifiable data we hold about you, except where previously outlined in this Policy or as required by law.

You can exercise these rights at any time by visiting your private account page or by sending us details of your subject access request, including your email address, to our Data Protection Officer through the contact us form on the Sites.

We aim to respond to subject access requests within 7 days, starting the next working day (Monday to Friday, excluding bank holidays) following receipt of the request.

If you are unhappy with anything related to the personal data you have shared with us, you have the right to make a complaint to our Data Protection Officer, or the Information Commissioner’s Office (https://ico.org.uk/concerns/).

Contacting Us

Our Data Protection Officer can be contacted through the contact us page on our Site.

Our admin team are always happy to help, so if you have questions about this Policy please use the contact us form on the Site.

Cookie Policy

This is the Cookies Policy (the ’Cookies Policy’) for Lucky Lotto Limited ("Company" "Administrators" "we" "us" "our"). Please read it carefully to ensure that you are willing to accept the cookies used by our Sites and the third-party services our Sites use.

By using our Sites and agreeing to this Cookies Policy, you are consenting to our use of cookies in accordance with the terms of this Cookies Policy and our Privacy Policy.

The definitions set out in the Membership Agreement will apply (except where the context otherwise requires).

What are Cookies?

Cookies are small ’packets’ of data downloaded to your computer which communicate with websites to provide information to those who operate them. For example, they may help website operators improve your experience on their website or distinguish you from other users.

How We Use Cookies

When you log into our Site, a cookie is set which stores an alphanumeric identifier that enables the browser to keep you logged in until you log out. There are two versions of this cookie to signify how you logged in, which determines what can be accessed through your account page.

We also store cookies to help manage your experience on our Site. This includes whether to load assets from our content delivery network, what landing page you signed up from, how long you have been a member and other tests we conduct in order to improve our Site.

All cookies set by us can be deleted from your device.

Third Party Cookies

When you visit our Site, you are also making connections to various third-party websites, each with access to set and manage cookies of their own. We do not have access to any data contained within these cookies, nor can we manage these cookies.

Google Analytics

We use a cookie named Google Analytics (which is part of the Google Analytics service) to analyse the use of our Site and other websites more generally. Google Analytics uses cookies to collect and create statistical and other data about website and internet use.

Google Analytics is a persistent cookie which is stored on your computer and will remain installed even after you have left our Site. You may have already downloaded Google Analytics from another website.

Refusing Cookies

Most browsers allow you to refuse to accept cookies in the following way:

In Internet Explorer, you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector
In Edge, you can refuse cookies by clicking "More", "Settings", "View advanced settings" then under "Privacy and services", set "Cookies" to "Block only third-party cookies" or "Block all cookies".

In Firefox, you can adjust your cookies setting by clicking "Tools", "Options" and "Privacy".

In Google Chrome, you can disable all cookies by clicking "Tools", "Options" and "Under the Bonnet", then selecting "Content Settings".

Refusing all cookies will prevent you from accessing our Site correctly or remembering who you are. Blocking third party cookies should not interrupt your experience on the Website.

Changes

We encourage you to periodically review this Cookies Policy to be informed of any changes to how we use cookies and what cookies are used by third parties. To help you in doing so, the version and date of this policy are stated below.

This Cookies Policy was last updated:
28th Nov 2022