Frequently Asked Questions

Yes, 100% free. Members pay nothing to join or play — ever. There are no hidden charges, no credit card required, and no obligation to buy anything. Our revenue comes entirely from advertising.

Yes. We're a United Kingdom-based club, but membership is open to individual residents of the UK and all other countries where participation is not prohibited by law. For legal reasons, you must be aged 18 or over to join.

Although we display all winnings in Pounds Sterling (£), we always try to pay winners in their preferred currency, which you can select when you join.

Simply click Join Free and register your details to create a free account. You'll need to verify your email address by clicking the link we send you. Once verified, you can log in and submit your 5 free lines every day.

As a welcome gift, all new members receive £50 Bonus Cash credited to their account.

There's no dedicated app at the moment, but the Free Lotto Club website is fully mobile-friendly. You can play on your phone, tablet, or computer — whatever suits you best.

Line submissions close at midnight GMT every Thursday for that week's Friday draws. You can submit your daily lines at any time before then.

Don't worry — your lines for the days you did play are still entered into the draws. However, to qualify for the Community Prize Fund (the big payout when someone wins the jackpot), you need to have submitted all 35 lines that week.

If you miss a day, you'll still be in with a chance of winning prizes from the lines you did submit — you just won't be eligible for the Community Prize Fund that week.

We operate three draws every Friday:

1. The Main (Jackpot) Draw Shortly after 5pm GMT, our system randomly selects a number of submitted lines to play in the Main Draw for a weekly jackpot of £1,000,000. If your line is selected and matches the winning numbers, you win a Cash or Bonus Cash prize depending on how many numbers you match.

2. The Bonus Draw After lines are selected for the Main Draw, all remaining submitted lines are entered into the Bonus Draw. If your line matches 2 or more main numbers (Lucky Hearts aren't used in this draw), you win Bonus Cash.

3. The Community Prize Fund Draw If someone wins the jackpot, they receive £1,000,000 and unlock our £10,000,000 Community Prize Fund. Every member who played all 35 lines that week receives a share — currently estimated at around £1,487 per member, plus any Bonus Cash in their account.

For complete transparency and member security, our weekly draw results mirror the EuroMillions Friday draw. You can verify results independently on the National Lottery website.

EuroMillions is a trademark of Services aux Loteries en Europe. Free Lotto Club is not connected with Allwyn Entertainment Limited, The National Lottery Commission, or Services aux Loteries en Europe.

You can check which draws your lines were entered into via the "Lottery Lines & Results" section in your account area.

This is one of our most common questions, so let's clear it up:

Cash prizes are paid directly to you within 2-3 days of being notified. These are yours to withdraw straight away. Cash prizes are awarded for higher-tier wins in the Main Draw.

Bonus Cash is credited to your account and builds up over time. It gets paid out as part of the Community Prize Fund when someone wins the jackpot. Think of it as your savings pot that grows with each small win — when the jackpot is hit, you'll receive all your accumulated Bonus Cash plus your share of the £10,000,000 fund.

Not yet — but it's worth noting that people win EuroMillions regularly, and our draws mirror those results. It's a lottery, so we can't say exactly when it will happen, but every line submitted brings us all closer to that community-wide celebration.

The exciting part is that when it does happen, every member who played all their lines that week will share in the £10,000,000 Community Prize Fund. Keep playing your daily lines and building your Bonus Cash — your patience will pay off.

Winners are notified automatically by email within 24-48 hours of the draw — no claims required. You can also log in from Saturday morning to check your results in your account area.

Make sure to check your spam/junk folder for notifications, and keep your registered email address up to date.

No. Payments are automatic. Once you're notified of a Cash win, payment will be processed within 2-3 days after you've confirmed your preferred payment method.

For Cash wins, payment is typically processed within 2-3 business days after you've confirmed your preferred payment method with us. PayPal payments are usually the quickest.

No minimum for PayPal or Amazon vouchers. Bank transfers are available for wins over £50.

Although we display all winnings in Pounds Sterling (£), we always try to pay members in their preferred currency. You can set your currency preference in your account settings.

Yes. All Free Lotto Club prizes are fully underwritten, meaning winners are guaranteed to receive their prizes regardless of circumstances. Our draws and prize payments are independently administered by proDmedia, a specialist with over 20 years of experience.

View third-party confirmation letter (PDF)

Yes. The Free Lotto Club website is protected by Secure Socket Layer (SSL) technology with 128-bit encryption. We're registered with the ICO and comply with UK data protection regulations.

For full details on how we handle your data, please read our Privacy Policy.

Free Lotto Club is operated by PromoGratis Ltd, a UK company with over 30 years of experience in cash reward and promotional programmes. To learn more about our story and meet the team, visit our About page.

Go to the Forgot Password page, enter your registered email address, and we'll send you a link to reset your password.

If you've forgotten your username, you can retrieve it via the Forgot Username page.

First, make sure you're using your username (not your email address) to log in. If you've forgotten your username, use the Forgot Username page.

If you're still having issues, try:

• Clearing your browser cookies and cache — you can use our Clear Cookies page
• Closing your browser completely, then reopening it
• Trying a different browser or device
• Resetting your password via the Forgot Password page

If none of that works, contact us and we'll help you sort it out.

Yes. If you'd like to close your account and have your data deleted, please contact us with your request. We'll explain the process and ask you to confirm, as account closure is permanent and cannot be reversed.

Please note that any Bonus Cash in your account will be forfeited upon closure.

If you have a complaint, please contact us with full details. We'll respond as quickly as possible with an answer or to confirm we're working on your issue.

We value all feedback from our members, whether positive or negative — it helps us improve.